Ep:25-PT8-Story-Self Control

Who is your buddy when chaos and conflict is present? Still thinking? Well look no further than your self control.

Self Control is your best friend when chaos and conflict is present, helping you stay calm, clear headed, and able to respond without animosity.

Self Control is your best friend when chaos and conflict is present, helping you stay calm, clear headed, and able to respond without animosity.

Your ability to stay focused, clear headed, calm and able to respond without animosity is priceless – For YOU and all those watching on.

This podcast episode is part 8 of an ongoing series where I am reading from my book -

Leading Chaos; An Essential Guide to Conflict Management

Please read along with me, I am on page 45.


Find 2 Key tips for garnering your Self Control.

Ep:24-PT7-Story-Drunk on Rage

Rage can be silent, simmering, or explosive behavior.  If you have witnessed or been the target of another person’s rage it is an awful experience beyond words. The same can be true when we feel rage, in that it can consume our ability to think clearly – which is also very unpleasant and thus leaves us regretting actions that we took while in a state of rage.

In this episode, I discuss a key communication response that we can do when speaking to a person exhibiting rage as I read from my book Leading Chaos; An Essential Guide to Conflict Management. In this episode I am on the third chapter which is titled Am I safe? Please do read along with me via the eBook version or the hard copy.

I teach the concept of being “Drunk on Rage” in the Response Crisis Intervention Curriculum. Rage is so very common and because it is so common we do have lots of experience and insight into rage.

Consider a person enraged to be intoxicated as if they have drunk too much alcohol.  Like an intoxicated person their ability to think clearly and hear what you are saying is greatly compromised by a very high blood/alcohol level.

Ep:24-PT7-Story-Drunk on Rage

Ep:24-PT7-Story-Drunk on Rage

They can and do not hear more than 1 or 2 words.

Listen along as I detail what to consider when speaking to a person who is Drunk on their own Rage.

In the next episode we will continue to build upon the Response Protocol for keeping ourselves safe when others are enraged.



Ep:23 – PT6 – Story- Emotional First Aid Protocol

This episode details how to create an emotional first aid protocol for managing conflict and chaos successfully.

PT6-Story- Emotional First Aid

So often we feel overwhelmed when witnessing an emotional emergency which could take place at home, at work or on the streets as one person or more, becomes upset and irrational.

On the other hand when we witness a medical emergency, bystanders get actively engaged.


Basic first aid has a very set protocol to follow and emotional first aid does not.

Let’s change that paradigm

Listen to how I married the tools used in medical first aid into the Response Curriculum and created an emotional first aid protocol.

Link to:

My book that I am reading from during this series.

In paperback, link below

Leading Chaos; An Essential Guide to Conflict Management

Get a copy as an


Ep:22 – PT5 – Story – Repetitive Behavior

Ep:22 – PT5 – Story – Repetitive Behavior

Got conflict? Does the same conflict keep popping up?

Until guided toward another way to respond to a difficult situation, one will keep going back to what is most familiar. Learn how to change Repetitive Behavior that keeps capable people stuck in conflict.

Create healthy conflict management habits.

Create a plan of action.

Do integrate an action plan into your daily life for Repetitive Behaviors that keep getting everyone stuck in habitual conflict.

PT6-The Leading Chaos Story- Repetitive Behavior

Read along with me as we untangle the Leading Chaos Story with

Leading Chaos; An Essential Guide to Conflict Management




Ep:21- PT4 – Story – Drop the Content

Why do capable people allow conflicts to get the better of them both in their personal lives and at work?

Ep21-PT4-Drop the Content

Our ability to make sense of an incident is often compromised by our emotions. Put more simply-we get caught up in the content of the conflict.

Can you Drop the Content?

The Content is the story line of a conflict the -

“Who done it?”

“What happened?”

and often the

“Who is to blame?”

Learning to drop the content is a:

Prevention skill,

an Intervention skill

and a Conflict Resolution skill

Listen to this episode as we untangle the content and learn to give it the big boot, so we can attain safety.

If you would like a copy of

Leading Chaos; An Essential Guide to Conflict Management

Subscribe to the podcast and I will send you a link for you own free eBook

Sorry I can’t sign an eBook…but I could

For a hard copy click here

I give everyone who leaves a review and rating on iTunes a big virtual hug

Ep:20 – PT3 – Story – Warning Indicators

In basic first aid, “Look, Listen, and Feel” is part of every patient’s initial assessment. Using these same cues via The Feel, Look, Listen Approach as taught in the Response Curriculum, you can learn to observe warning indicators of potential conflict and act before Chaos gets a foot hold.

Read along with podcast host and author Ria Windcaller as she reads from her book:

Leading Chaos; An Essential Guide to Conflict Management

cover (12)

Subscribe to Leading Chaos Podcast eNews and Updates


Get your FREE copy of Ria’s book so you can read along during this ongoing series of  the “Story”. This is a limited time offer.


Ep:19 PT2 – Story – Self Leadership

This is the Leading Chaos Story

Part 2: Self Leadership

An ongoing series where author and podcast host

Ria Windcaller

Discusses her Book

Leading Chaos; An Essential Guide to Conflict Management

What is the Burden of Conflict?

How can you Simplify Conflict?

PT2-Leading Chaos Story: self leadership

Subscribe to Leading Chaos Podcast eNews and Updates

Get your FREE, limit time offering, copy of Ria’s book so you can read along during this ongoing series of the “Story”.

Ep:18 – PT 1 – The Leading Chaos Story

Beginning with Chapter 1 – Simplify Conflict we read:

“I am and will likely always be a reluctant authority in the field of conflict management.” 

Leading Chaos; An Essential Guide to Conflict Management (2012) is available in hardcopy and eBook.



English : http://www.smashwords.com/books/view/32949

Dutch : https://www.smashwords.com/books/view/124014


English : http://www.amazon.com/Alexandria-A.-Windcaller/e/B001K7ZDMC/ref=dp_byline_cont_book_1

Dutch : If you would like a copy in Dutch and live in the Nederlands contact – mailto:j.delange@emergis.nl

Jeppe can mail you a copy from within the Netherlands. He works at Emergis a mental health organization that teaches the Response Curriculum as detailed in this book.

Want a FREE COPY of eBOOK version of Leading Chaos.

Subscribe to this podcast news. 

Subscribe between January 8, 2014 till January 15, 2014 and get your FREE copy of this eBook and read along with me in the next podcast episode.

Leading Chaos Read along series #podcast #Success #Safety #Kindness

Leading Chaos Read along series #podcast #Success #Safety #Kindness

Send Leading Chaos questions to:


Ep:17 – 12 True Tips for 2015

It’s always a new beginning

New beginning offers us the opportunity to well…start anew and celebrate success. These 12 Tips for 2015 are tried and true. Let’s get started with what we know and what we need to remember for leading chaos successfully into the new year.

Tip #1 for 2015 –  Be true to yourself. 

You know what it feels like from the top of your head to the tip of your toes when life is going well and you are being true to yourself. It is a visceral feeling of contentment. Use your body as your barometer. Is your neck tight, your back sore are you feeling sleepy? OR Are you feeling light on your feet despite your physical health?

Tip 2 for 2015 –  Be true to others. It is obvious no matter how good you are at “faking it – till you make it.”

Tip 3 for 2015 – State clear goals.

If you tend to say, “I’m going to go take that trip to the beach with my family someday.”

Try rephrasing the same goals as.

“I’m going to the beach with my family.”

Believe it, See it, Do it.

Tip 4 for 2015 – Be mindful of your impact on other.

Tip 5 for 2015 – Be mindful of others and their impact on you.

         When you visit a certain relative or friend, it can feel like your happy thoughts get sucked out of you?

– Maybe the next visit should be shorter?

– Visit with others to create a boundary.

– Surround yourself with people that are going to uplift you.

Tip 6 for 2015 - Create a habit of “Celebrating Small Successes”

Listen to the podcast and do the 15-second happy dance with me.

Tip 7 for 2015 – Embrace Quality

In actions

In service

As a standard

Life is short. Make it count.

Tip 8 for 2015. Reply to emails in a timely fashion

It will help you with time management and your contacts will adore you.

Tip 9 for 2015 - Take time to play a.k.a. re-ignite recess into your daily routine.

Tip 10 for 2015 – Stay hungry for knowledge

Life offers us an opportunity to participate. Make every moment count.

Check out Tony Robbins new book Money: Mastering the Game

Tip 11 for 2015 - Put safety first

I’m not a fanatic when it comes to safety unless it involves me, children, the elderly or someone who can not take care of themselves. Okay maybe I am a bit of fanatic. But hey, if you watch all those home videos on tv that make everyone laugh often they involved someone getting hurt. Ouch. I love a good laugh – when it isn’t at the expense of others.

Speaking of, Did you hear about the new night club on the moon?…find the punch line in the podcast.

 Tip 12 for 2015 – Accentuate the positive.

Probably now secret that this is easier to do than we think. Do it for yourself in 2015

 Life it too short to worry 

Happy New Year

Link to Tony Robbins’ Book

Money Master the Game

EP: 16 – My Interview of The Interview



Cyber-attacks, Political Strife, Social Media, #Hacktors and love of country.

Let’s find the silver lining to the ensuing mayhem in Sony’s Hack-Attack.

This is “My Interview”

#MyInterview went online December 25, 2014 at 3 a.m. Eastern Standard Time.

My Interview is an overview of the events leading up to the release of the major motion picture titled – The Interview. Let’s discover the pearl of cosmic wisdom aka “the silver lining” when chaos is contained and brought to order .

Humans are prone to imperfections. Thus is could be said that our foibles and fumbles are no less important than our successes. That is the beauty of being human.

That quality of imperfection shines brightly today and the event leading up to this moment reflect to us all the perfect imperfections of our global society.

When we fumble and specifically when we fumble together we can get mad, hysterical, and consumed by a mob mentality or we can choose to lead chaos and create order and safety for all.

During the bright sunny month of June 2014 in Southern California two propaganda super powers went head to head: Sony Pictures Entertainment and North Korea.

Sony Pictures Entertainment Inc. (SPE) is based in Culver City, California and is the American entertainment subsidiary of Japanese multinational technology and media conglomerate Sony.

The Pyongyang Government controls North Korea officially called the Democratic People’s Republic of Korea. It is a country in East Asia, in the northern part of the Korean Peninsula. Pyongyang is the capital and largest city. It is bordered by South Korea, China and a small section of the Tumen River also forms North Korea’s short border with Russia.

In June of 2014, The Pyongyang government  in a letter to United Nations Secretary-General Ban Ki-moon state that Sony’s movie “The Interview” is an “undisguised sponsoring of terrorism, as well as an act of war” The Pyongyang government promises

Here it should be noted that Sony Pictures Entertainment movie called The Interview starring, written, and directed by Seth Rogen and co-starring James DeFranco was written as a comedy about assassinating Kim Jong-un the 3rd Supreme Leader of North Korea.

Despite the Pyongyang governments promise of “decisive and merciless countermeasure” if “the U.S. administration tacitly approves or supports” this movie. Sony moves forward on working towards the release date of December 25, 2014.

Fast forward to November 24, 2014, precisely one month before the release of The Interview, when Sony’s internal computer system is hacked by “Guardians of Peace” (GOP). GOP displays their messages complete with a skeleton image, and the following message with #GOP

Warning: We’ve already warned you, and this is just the beginning. We’ve obtained all your internal data including your secrets and top secrets. If you don’t obey us, we’ll release data shown to the world.

Below this message are 5 links to zip drives of data that the GOP collected from Sony’s internal network.

On Monday December 1, 2014 The Federal Bureau of Investigation (FBI) launches an investigation into the GOP hack.

On Tuesday December 2, 2014 a public Pastebin file – pastebin is an online site where you will find anonymous posting included the spreadsheet containing the salaries of more than 6,000 Sony Pictures employees, including the company’s top executives.” The cyber attack also made public Sony employees’ names, job titles, home addresses, bonus plans, and salaries.

On Wednesday, December 3, 2014 Sony CEO Michael Lynton and co-chairman Amy Pascal— sent out the a company-wide memo that described the hacking as “a brazen attack on our company, our employees and our business partners”. Also on this same day The Interview’s actors James Franco and Seth Rogen’s paycheck for the movie was leaked.

On Thursday, December 4, 2014, employee notes are leaked decrying A-List actors mundane movies and a call to up the bar what they consider formulaic movies.

On Friday, December 5, 2014, hackers send a message to Sony employees telling them to support the GOP, “Please sign your name to object the false of the company at the email address below if you don’t want to suffer damage. If you don’t, not only you but your family will be in danger.”

 Saturday, December 6: “The Interview” actor James Franco hosts Saturday Night Live a satirical show produced by NBC. Says Franco,

“Something pretty crazy happened this week. I have this movie called The Interview coming out at Sony and this week Sony Studios got all their computers hacked… These hackers have leaked real personal information about everybody that works at Sony and I know eventually they’re going to start leaking out stuff about me. So before you hear it from someone else, I thought it would be better if you hear it from me. Soon you’ll know that my email is CuterThanDaveFranco@AOL.com. My password is LittleJamesyCutiePie — and this is all just a real violation of my personal life.”

During Franco’s monolog Seth Rogen comes on stage to telling Franco that both their phones have been hacked and private photos have been released. A few photos of silly antic of Franco and Rogen follow, like Rogen shown teaching Franco to read.

Sunday, December 7, 2014 North Korea’s government calls the Sony hack a ‘righteous deed and denies all involvement.

Tuesday, December 16, 2014 A note purportedly from the GOP, stated among other threats, “Soon all the world will see what an awful movie Sony Pictures Entertainment has made. The world will be full of fear. Remember the 11th of September 2001.

Later this same day, Sony told theater that they can opt out of their commitments to show the movie. Soon Landmark Theaters said it was canceling the movie’s New York premiere, scheduled for Thursday December 18th at the Sunshine Cinema in New York City’s.

Wednesday, December 17, 2014 US intelligence news states that the cyberattacks on Sony were state-sponsored.

Saturday, December 20, 2014 The US ask for China’s help in stopping North Korea to launch cyberattacks

Monday, December 22, 2014 North Korea loosest its internet connection for a blackout period of approximately 10-hours with only some government sites uploading.

China Unicom, is China’s state-owned telecommunications company that manages Star Joint Ventures, North Korea’s state-run Internet provider. Though neither China nor the US accepted responsibility for the blackout.

Tuesday, December 23, 2014 North Korea experiences a black out again – though shorter.

Sony announces that The Interview will show at independent and art theaters during the original release day of December 25th.

President Barack Obama welcomes Sony’s decision to release the movie.

What is the Silver Lining of the Sony Cyber-Attacks?

Tis best if you download the podcast to find out. While that is downloading…here’s a hint

It begins with you :)

Links to Hungry for Love