The secret to successful anger management is to, “Say a lot, by saying a little”. Hear the first of 10 secret syrups to sweeten up angry communication in part 21 of the on going series The Leading Chaos Story.

I invite you to read along with me. I am on page 90 of my book Leading Chaos; An Essential Guide to Conflict Management and we are going through the first of Ten Tips for Redirecting Conflict.

#1. Say a lot, by saying a little

For regular listeners of this podcast, you know the value of using 1-4 worded sentences …Read: short sentences that don’t have a lot of confusing directions or meaning.

To say a lot, by saying a little is to work on connecting with an angry person and helping them feel seen and heard.

Anger listens to “Hello”

3-messages that we want to convey to an angry person when working towards opening communication

1. We want to listen

2. You are so very important

3. We do have the intention to help you

As basic as these sound, they are pivotal for turning anger around and working towards opening channels of communication.

Download and listen now to this episode “Hello Mr. Angry”

Great British Bed Push Update*****

Rosie Mai is wearing red sneakers with her plaid PJs – #GreatBritishBedPush – what will she wear when this pair wears out?

What’s that? You don’t know about Rosie Mai’s 1200 miles bed push to raise funds for vulnerable children? Listen to this podcast ep: Great British Bed Push to find the behind the scenes story.

The bed is in Edinburg and is being repaired before she can roll on.

We have been contacted via Response Training Programs Facebook page, by kind Scottish folk to find out if Rosie will be passing through Aviemore, Scotland a beautiful spot in the countryside. We hope they will connect and have a warm, dry bed for Rosie to sleep on.

Please follow along and support her on twitter @fullreach

And you can donate too, to support her drive to raise funds for a Children’s Home.