What – symbolizes disconnect. Keep communication easy by abiding by one simple truth: People like to know that they are being heard – Be an Active listener.

We rely on active listeners to rely via physical and verbal clues that “Yes, Indeed I am heard.” There is really no better feeling that knowing your message was relayed.

And yet…more often than not…When we are stuck in the muck we disconnect and end up not hearing the speaker and need to ask “What?” “What’s that?” way too much.

Do not fear – their is hope for all of use to perfect the art of active listening. Not only is it pretty easy, but I have some simple phrases that help me when I need to listen, but might also be having a hard time.

Here is my short list for Instead of saying What?

• – Please say more
• – Say more
• – Could you say more?
• – Please go on

When you use these easy phrases with a bit of physical encouragement like:

• Nodding
• Open stance
• Indirect eye contact
• Tilted head

Yow! Life gets a whole lot easier.

Listen to this podcast and find out more tips on how to use Active Listening and avoid the “What?”

Listen to my interview with Rosie Mai Ep:034-Special-Great British Bed Push

Go Rosie – Great British Bed Push

Follow along on our twitter chat by using #GreatBritishBedPush

And @leadingchaos and @FullReach