Why do capable people allow conflicts to get the better of them both in their personal lives and at work?
Our ability to make sense of an incident is often compromised by our emotions. Put more simply-we get caught up in the content of the conflict.
Can you Drop the Content?
The Content is the story line of a conflict the –
“Who done it?”
“What happened?”
and often the
“Who is to blame?”
Learning to drop the content is a:
Prevention skill,
an Intervention skill
and a Conflict Resolution skill
Listen to this episode as we untangle the content and learn to give it the big boot, so we can attain safety.
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Leading Chaos; An Essential Guide to Conflict Management
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