Five winning tools are discussed to help an angry person regain control and win them over from the dark side of anger.

photo by Ryan McGuire @BellsDesign

I had a ton of fun reading following vignette in this episode – Listen for the music changes and let me know if you like this type of story telling.

Dramatic music in the background playing as Ria reads out loud the following story: Inside the house at 152 Lavender Lane, The Marshal family was getting ready for bed, everyone that is except for the eldest son, Sean. He was in his room talking to his friend Leo who had just told Sean that Kathy, Sean’s girlfriend was seen talking to John Smith – Sean’s arch-enemy ever since ninth grade…when John Smith and Kathy had dated for 2-weeks. Sean had a wicked temper and upon hearing this news about Kathy he slammed down the phone and knew he had to go out and find John Smith and tell him to stay away from his girl. Sean’s temper had been getting worse and worse and Mr. and Mrs. Marshal were beside themselves trying to figure out what to do!

Music change to Leading Chaos Podcast theme song “Pendulum”

~ That is until Mr. and Mrs. Marshal began subscribing to the Leading Chaos Podcast. The Marshal now know that people get upset and angry due to a loss of self control (listen to Ep:28-PT19-Undressing Anger like Mr. & Mrs. Marshal did ☺ to learn more about anger’s relationship to self control) and when Sean’s temper is flaring instead of taking Sean’s control away – they can instead empower Sean to regain self control. Music change back to dramatic tone…. Sean was carrying his sneakers and pulling up his sagging jeans and he ran down the stairs and into the Marshals living room Sean yelled out “I’ll be back in a while.” Mrs. Marshal said, “It’s 10 Sean can it wait till tomorrow?” “John Smith is seeing Kathy. No it can’t wait.” Mr. Marshal replied, “Girl trouble?” Ya, but I will take care of it. Mr. Marshal continued, “Can I ask you a quick favor?” “What?” said Sean hurriedly?

“I’m going to take a slow breath in and then exhale – please join me” Background music change again!

And without waiting Mr. Marshal started breathing in and letting his chest visibly rise. And then he exhaled out slow and loudly.

Sean looked at his father sideways and shook his head.

“Just this small favor Sean, I know you can do it.”

Sean, breathed in and Mrs. Marshal joined in too. With Mr. Marshal leading the breathing exercise, the three Marshals were able to all breathe out at the same time and then Sean snickered, “You guys are so weird.”

Mr. Marshal replied, “It is good to see you smile.” Then he said, “The night is long how and I know you really want to run right out the door. But you can control time right now. How about you and I go talk about this girl trouble and make a plan that you won’t regret.” Music in the background playing as Ria reads out loud the following story:

When we think we have no power or control, we can do simple steps to turn a situation around.

5- techniques to use when helping to win over an angry person

1. Offer them choices
2. Take care of their self image
3. Acknowledge their power
4. Address them with respect
5. Provide a win/win solution

Listen to this episode and find out how to integrate these winning tools into your communication skill list.

Great British Bed Push Update*****

What’s that? You don’t know about Rosie Mai’s 1200 miles bed push to raise funds for vulnerable children? Listen to this podcast ep: Great British Bed Push to find the behind the scenes story.

She is moving south from Scotland to England.

She was given a safety vest from some kind stranger, but had a bit of negative comments.

Please follow along and support her on twitter @fullreach

and you can donate too, to support her drive to raise funds for a Children’s Home.