Crisis intervention is about “staying in the beginner’s mindset” and noticing what others overlook. Learn how to use 3 key steps: Feel, Look, Listen to help you remain focused and safe.
Imagine the following true life scenario: Two men were shouting and making a scene at the cafe, yet when Mrs. Temple, an octogenarian, walked up and poured her hot coffee on the big guy – both men stepped back.
This scene was not safe and Mrs. Temple was undeniably courting with danger.
Chock it up to sheer luck for Mrs. Temple.
Sometimes the uncanny works, but more often than not you will always be the smartest person on the block when you think before proceeding into danger.
In this episode we begin Chapter 4
of my book
Leading Chaos: An Essential Guide to Conflict Management
titled
“Is the Scene Safe?”
I am discussing how to evaluate when a Scene is Safe and when it is not.
You can assess scene safety by using these three cues – Feel, Look, Listen
Feel, Look, Listen might seem super basic yet, brilliant people put themselves at risk every day because we tend to make the simple complex.
The Feel, Look, Listen assessment is part of every professional
First Responder’s protocol.
See below how the Response Curriculum uses the basic first aid tools of Feel, Look, Listen to assess scene safety.
Listen along and find out how you can use Feel, Look, and Listen as an assessment tools to keep yourself safe.