Part 2 of the Ongoing Series: Creating Dialogue with a Chaotic Person

In this episode we continue on the journey of building our skills in creating dialogue, specifically with a chaotic person. Dialogue is a give a take where each person is willing and able to listen and speak. A one-sided conversation, where one person does all the talking is not conducive to open dialogue.

 In Part 1 of this series (episode 009) I discussed the 1st thing I say to a chaotic person, which is “Thank you”.

What I didn’t say in Episode 9 is the step before I say ‘Thank you”. Listen now to the podcast (approx – 16 mins), as I discuss how to use the 3 steps below when beginning dialogue.

1. “Excuse Me”
2. “Thank you”
3. Define the “Thank you”

Homework: What is a crisis validation? This type of validation will be covered in Part 3 of this ongoing series.

 This week’s App

GPS Motion X is now .99 cents, and worth every penny.

This is a great navigation tool that goes beyond typical GPS tools – with a circular menu bar for finding Coffee, Gas, Food and more. Currently rated the number 1 navigation App on iTunes

Links

Want to listen to the interview lead by Clarissa Ward of CBS 60-minutes as she interviews an Islamic Extremist click here

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Thank you!