And I will answer true to YOU!
Phones are our connection to the world. When the world is crushing down, knowing how to successfully reply when a person in crisis says, “Call Me” is key.
In this episode, let’s review how to help a person in crisis when they are not in the same room as us.
- Direct the person towards present time
- Ask simple questions to help assess the need and help the person regroup.
- Use breathing exercises.
“Simple questions that a caller can answer can answer provide attainable goals that are like stepping-stones across a stream. If the stones are too far apart, the caller may not attempt to cross. Pg 124 excerpt from Leading Chaos; An Essential Guide to Conflict Management.
I will be reading from my book Leading Chaos; An Essential Guide to Conflict Management and detailing the chapter titled Don’t Forget to Breathe.
Listen to this episode now and please consider subscribing via iTunes to get the podcast delivered directly to your phone.